⛅︎ Problem Solved

Kubrio (prev. Galileo) needed to better serve leads and current customers by improving their comms. There was no email marketing structure at the startup, they just sent emails ad hoc which resulted in a significant amount of miscommunication and little effect on new leads that could potentially turn into customers.

"Kaya's superpower is is understanding people and crafting messages to meet them where they're at. She knows how to talk to people based on what they need to hear, which makes her just the type of person we wanted working in marketing and copywriting at Kubrio."

Vlad, CEO - Kubrio

✔︎ Deliverables

  1. Research Report & Recommendations
  2. New (evolving) Brand Tone
  3. A new email marketing system set up on ConvertKit
  4. Lead Magnet & Lead Nurture sequence
  5. Engaging weekly newsletter with curated content

⇪ Outcome

40% Boost in Conversions with New Lead Magnet

Doubled Audience in just One Month

Maintained 30-40% Open Rate for Newsletter

Activated Community Engagement (Responses)

⇲ Action Points

My role in this project at Kubrio was two-fold:

  1. Communicate program offerings and events to our customers and leads
  2. Set up an email marketing / CRM that would track leads vs. customer engagement

I also crafted a new brand tone based on the market research, with leadership engagement, and this was adopted to all aspects of the comms: website, emails, and in-app content.

First email in our nurture series

First email in our nurture series

Lead Magnet wireframe

Lead Magnet wireframe

The new lead magnet boosted subscriber signups by 40% and enticed readers to sign up in our platform to get the full course for free. This increased our online audience significantly.

The new emails generated more engagement through link clicks, replies from our readers, and helped build the new brand - as Galileo was a dynamic and evolving startup, I had to wear a lot of hats to help ship our offerings.

Preview of Newsletter

Preview of Newsletter

You can see the full email here 👇

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